Returns & refunds

Returns policy

Please choose carefully — SwiftLand does not offer refunds or exchanges for change of mind.

Change of mind

SwiftLand does not offer refunds or exchanges for change of mind. We recommend checking sizing, specifications and product details carefully before placing your order — and getting in touch if you'd like help choosing.

Consumer guarantees

This does not affect your rights under the Australian Consumer Law. If a product is faulty, unsafe, significantly different from its description, or otherwise fails an applicable consumer guarantee, you may be entitled to a repair, replacement or refund as required by law.

If there's a problem with your order

If you believe there is a problem with your order, please contact SwiftLand at gameready8888@gmail.com and include your order details and information about the issue, along with photos where relevant.

Before returning anything

Please contact SwiftLand before returning an item. The appropriate return process and destination may depend on the product and fulfilment partner, so we'll confirm the correct steps with you first.